Free shipping with Australia Post
30-Day return policyÂ
30-Day return policy
Real Support Agents
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Wrap yourself in warmth and softness with this plush hooded faux fur puffer coat, ideal for cold winter days. Featuring a full-length padded silhouette and a wide quilted pattern, this coat combines contemporary style with cosy function. The soft faux fur exterior has a smooth, velvety texture that feels gentle against the skin, while the generous hood adds extra insulation and comfort.
Cut to fall below the knee, the coat offers extended coverage without restricting movement. Its relaxed fit layers easily over thick knits or fitted basics, making it a versatile staple for daily winter dressing or evening outings.
Why Other Women Love This:
Extra length provides added warmth on colder days
Soft faux fur outer with padded interior for comfort
Roomy hood protects from wind and chill
Minimalist design complements everyday looks
Smooth inner lining allows easy on and off
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We have a 30-day returns policy, which means you have 30 days from receiving your item to request a return.
Our customer service is available for you trough email or via our contact page.
To keep your clothing looking its best:
From the Heart of Byron Bay
Inspired by the laid-back charm of Byron Bay, every Urban Kangaroo piece is designed to capture the essence of coastal Australia.
Whether you’re dressing for a busy city day or a relaxed beachside afternoon, each item brings the spirit of Byron straight into your wardrobe.
We currently ship to Australia . We’re expanding soon — join our newsletter to stay updated!
Processing Time
Orders are processed within 1–3 business days (Monday to Friday, excluding public holidays). This is valid for orders before 5PM GMT+ 10
Shipping Time
After processing, estimated delivery times are as follows:
Total estimated shipping time : 4-13 business days
Please note: Shipping times may vary slightly due to carrier delays, peak periods, or customs clearance.
You’ll receive a tracking link by email as soon as your order ships.
Head over to our Track Your Order page and enter your tracking details. If you need help, just email us at support@urban-kangaroo.com .
We accept American Express, Apple Pay, Google Pay, Mastercard, Maestro, PayPal, Shop Pay, UnionPay, Visa .
We process orders quickly, so contact us immediately at support@urban-kangaroo.com . If your order hasn't shipped yet, we'll do our best to help.
We offer a 30-day return policy from the day you receive your order. Items must be unused and in original condition. Full details can be found on our Returns Policy page.
Yes, customers are responsible for return shipping unless the item is damaged or not as described. Please contact us before sending anything back.
We’re so sorry! Please send a photo of the damaged item and your order number to support@urban-kangaroo.com , and we’ll sort it out right away.
You can reach us via email at support@urban-kangaroo.com . Our team is available Monday to Friday, 9:00 AM to 5:00 PM ACT and responds within 48 hours.
