Last updated: June 10, 2025
At Urban Kangaroo, we’re committed to offering safe and flexible payment methods, combined with honest support whenever you need us.
We currently accept the following secure payment options:
Visa, Mastercard & American Express – Secure card payments with instant processing
PayPal – Login-based checkout with buyer protection
Shop Pay – Fast, one-tap checkout for returning customers
Apple Pay / Google Pay – Available on supported devices
Afterpay / Klarna – Buy Now, Pay Later (if enabled in your region)
🛒 Currency: All prices are shown and billed in AUD based on your location.
We take your security seriously. All payments on our site are protected with SSL encryption, and we never store your payment details. Transactions are processed through trusted providers such as Shopify Payments and PayPal.
If your payment is declined or you experience technical issues, don’t worry — just reach out to our support team and we’ll help you complete your order.
We’re happy to help with any question — from payment and delivery to returns and product advice.
Urban Kangaroo – The Harv Company
📍 Lange Nieuwstraat 499a, 1971GE IJmuiden, The Netherlands
📧 support@urban-kangaroo.com
🕒 Monday to Friday, 9:00 AM – 5:00 PM ACT
⏱️ Response time: 48 business hours
Have a question? Ask us anything on our Contact Page or check out our help page