Last updated: June 10, 2025
Welcome to Urban Kangaroo. These Terms of Service ("Terms") apply to your access and use of our website www.urban-kangaroo.com , and any associated services or content (collectively, the “Services”).
By using the Site, placing an order, or interacting with any of our content, you agree to be bound by the terms below.
You agree to use the Site for lawful purposes only. You must not misuse or tamper with the Site or attempt to access data without authorization. Urban Kangaroo reserves the right to terminate access to anyone found violating these terms.
To purchase from our store, you must be at least 18 years old or have permission from a legal guardian. We do not knowingly sell to minors.
We make every effort to display accurate product information, including pricing, colors, sizing, and stock availability. However, we reserve the right to correct errors, update product information, or discontinue products without prior notice.
All products are subject to availability and we cannot guarantee that items will always be in stock.
All prices are listed in your local currency (AUD) and include applicable taxes unless otherwise stated. We reserve the right to update prices at any time.
We accept secure payments via Visa, Mastercard, PayPal, Shop Pay, Google Pay, and other methods listed at checkout. All transactions are processed via encrypted third-party providers.
Please refer to our Shipping Policy for full details. Delivery times are estimates and may vary due to location, customs, or external courier delays. We are not responsible for shipping delays beyond our control.
You may return items within 30 days of receipt, provided they meet our return conditions. Return shipping is the responsibility of the customer unless the item is damaged or incorrect.
Full details can be found in our Return Policy.
All content on the Site, including images, logos, designs, product descriptions, and copy, is the property of Urban Kangaroo or its licensors. You may not copy, distribute, or use any content without our written permission.
Urban Kangaroo shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Site or purchased products, except where prohibited by law.
If you create an account, you are responsible for maintaining its confidentiality. We are not liable for any loss or damage resulting from unauthorized access to your account.
If you post reviews or submit images, you grant us the right to use, reproduce, and share that content for marketing purposes. You must own or have rights to any content you submit.
Our Site may contain links to other websites. We are not responsible for the privacy practices or content of third-party sites and recommend reviewing their terms.
We reserve the right to update these Terms at any time. Changes will be posted on this page, and continued use of the Site indicates acceptance of those changes.
These Terms shall be governed by and construed in accordance with the laws of the Netherlands, without regard to its conflict of law principles.
For any questions or concerns about these Terms, please contact us:
Urban Kangaroo – The Harv Company
📍 Lange Nieuwstraat 499a, 1971GE IJmuiden, The Netherlands
📧 support@urban-kangaroo.com
Company Registration number: 75772450
🕒 Monday to Friday, 9:00 AM – 5:00 PM ACT
