We’re here to help — real people, real answers, real fast.

Got a question about your order? Need help with sizing? Just want to say hi? Whatever it is, we’re happy to hear from you.

📨 Email Us

support@urban-kangaroo.com

We usually reply within 24 hours (often faster!)

If your question is about an order, don’t forget to include your order number for quicker support.

🔍 Track Your Order

Already ordered?

You can check the status anytime on our Track Your Order page using your email and order number.

📦 Returns & Exchanges

Not the right fit? No problem. We make returns easy and drama-free.

Check our Return Policy or email us directly — we’ll guide you step by step.

Thanks for supporting our brand.

We truly appreciate every single customer.