30-Day return policy
Real Support Agents
Secured SSL Payments
Step confidently into the cooler months with these chunky sole Chelsea ankle boots — a modern classic redefined for everyday wear. With smooth matte uppers and elastic side panels, these boots offer easy slip-on comfort while maintaining a structured, polished look.
The thick lug sole adds traction and a bold edge, making them ideal for everything from city strolls to park walks. The minimalist silhouette makes them versatile enough to pair with jeans, midi dresses, or tailored outerwear. Designed for durability and all-day comfort, they’re the perfect companion to your autumn and winter wardrobe.
Why Other Women Love This
Chunky tread sole adds grip and style
Elastic side panels for easy pull-on fit
Ankle-high cut pairs effortlessly with denim or dresses
Sleek matte finish for everyday versatility
Comfortable for long wear in cool seasons
We have a 30-day returns policy, which means you have 30 days from receiving your item to request a return.
Our customer service is available for you trough email or via our contact page.
To keep your clothing looking its best:
From the Heart of Byron Bay
Inspired by the laid-back charm of Byron Bay, every Urban Kangaroo piece is designed to capture the essence of coastal Australia.
Whether you’re dressing for a busy city day or a relaxed beachside afternoon, each item brings the spirit of Byron straight into your wardrobe.
We currently ship to Australia . We’re expanding soon — join our newsletter to stay updated!
Processing Time
Orders are processed within 1–3 business days (Monday to Friday, excluding public holidays). This is valid for orders before 5PM GMT+ 10
Shipping Time
After processing, estimated delivery times are as follows:
Total estimated shipping time : 4-13 business days
Please note: Shipping times may vary slightly due to carrier delays, peak periods, or customs clearance.
You’ll receive a tracking link by email as soon as your order ships.
Head over to our Track Your Order page and enter your tracking details. If you need help, just email us at support@urban-kangaroo.com .
We accept American Express, Apple Pay, Google Pay, Mastercard, Maestro, PayPal, Shop Pay, UnionPay, Visa .
We process orders quickly, so contact us immediately at support@urban-kangaroo.com . If your order hasn't shipped yet, we'll do our best to help.
We offer a 30-day return policy from the day you receive your order. Items must be unused and in original condition. Full details can be found on our Returns Policy page.
Yes, customers are responsible for return shipping unless the item is damaged or not as described. Please contact us before sending anything back.
We’re so sorry! Please send a photo of the damaged item and your order number to support@urban-kangaroo.com , and we’ll sort it out right away.
You can reach us via email at support@urban-kangaroo.com . Our team is available Monday to Friday, 9:00 AM to 5:00 PM ACT and responds within 48 hours.